Support
Need a hand? Email us at support@animus.so and we'll get back to you, usually within one business day.
Before you write in, the answers below cover the questions we get most.
Account
Delete your account
Open Animus, go to Settings → Delete Account, and confirm. This permanently removes your account and all your saved content — there's no separate request to file. Deleted content is removed within 30 days.
Reset your password
On the sign-in screen, choose Forgot password and follow the email link. If you signed up with Apple or Google, sign in with that provider instead — there's no separate Animus password to reset.
Privacy & terms
- Privacy Policy — what we collect and how we protect it. We don't sell your data. We don't train on your content.
- Terms of Service
Still stuck? Email support@animus.so with your account email and a short description, and we'll sort it out.